Resilience at Work
Resilience is a changing state that includes mastering stress, adapting to change and being proactive. In changing times, resilience is about sustaining performance.
Resilience@Work accredited program for Individuals, Teams, and Leaders
Work resilience involves having individual and collective strategies to deal with challenges and setbacks, adapt to changing demands and to look beyond the horizon to determine how best to position for the future.
- A capability that can be developed
- A dynamic state that results from the interplay of individual factors and the organizational context (rather than an inherent individual trait)
- The capacity to positively respond not only to major setbacks but also to everyday challenges such as change, uncertainty and workload
- A resource that protects against burnout through exploring how performance can be sustained while preserving wellbeing
- Enabled through both the availability of organisational resources (e.g. collegial support and flexible work) plus a willingness to access these
- Achieved through a systemic approach that aligns employee, leader and team behaviours with organisation processes and stakeholder expectations.
Introducing The Resilience at Work® Toolkit
The Resilience at Work® (R@W) Toolkit – a set of integrated measures and resources that build workforce resilience.
- Adapt to frequent change and uncertainty
- Stay productive despite increasing demands to deliver more with less
- Manage customer expectations that may exceed delivery capabilities
- Maintain physical and emotional wellbeing despite job pressures
Each program consists of a survey and report that is generated for the individual (or team). The findings are used to guide education and debrief sessions, and one-on-one coaching (if required).